Frank Blake: On The Power of Questions

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The former CEO of Home Depot shows Cal how he used questions and conversations to lift the fortunes of the company between 2007 and 2014. But this was only after he observed how questions could be used as traps, tests or even look like a “live wire in a wet basement” in political, legal and corporate settings during the decades before.

This is an authentic conversation that, at times, surprised both Frank and Cal, and took place in front of attendees at the two12 conference in Vail, Colorado.

Blake served as deputy council for George H.W. Bush when Bush was Vice President, and Deputy Secretary at the Department of Energy. He worked for Jack Welsh at General Electric and had an amazing career that arched across various fields. He gives Cal an insider’s look at how questions are used in different settings, but concludes that using questions that aim for the heart is a wise way to lead.